Full-time Night Auditor
About the role:
Ibis Budget Sydney Olympic Park located at the heart of Sydney’s Olympic Park, where many of Australia’s most exciting music, sporting and lifestyle events are held. No two days are the same in this rewarding work environment.
We are currently looking for an energetic, motivated Night Auditor to assist our team in the continued delivery of total guest satisfaction. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any unexpected situations.
Whether it is a late-night guest inquiry or a minor maintenance issue, you are there to provide assistance and maintain the hotel's reputation for exceptional service.
Primary Responsibilities will include but not limited to:
- Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
- The preparation of daily reports and balancing of all credit cards and room charges
- You will also be available to attend to guest needs and requests during your shift, including such duties as reception, switchboard, reservations, car parking and security checks ensuring a safe and secure environment for guests and staff alike
- Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am
Skills and Experience:
- You will be an independent worker who can take initiative and excel without constant supervision
- Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial
- Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences
- Excellent customer service and communication skills
- Be a team player, be self-motivated
- Reporting and analytical skills are essential to ensure the accuracy and timely preparation of all night audit paperwork
- High level of computer literacy – Excel and Opera experience preferred
- Holding a Responsible Service of Alcohol certificate (RSA)
- Consistent pride in your grooming and presentation
- Capable of embracing a flexible rotating schedule, including weekends and public holidays
Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Please send your CV to mam******@******com + click to reveal . Please note only candidates with full working rights will be considered and only shortlisted candidates will be contacted.
- Date Listed:17/04/2024
- Last Edited:17/04/2024
- Salary Type:Hourly Rate
- Job Type:Full-time
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