Motel General Clerk
Salary Range: AUD 70,000 - AUD 75,000/ Year
About us:
Country Gardens Motel is quality motel accommodation situated in the heart of Coonabarabran, less than 10 minutes’ walk from local restaurants, pubs and shops.
We are seeking a full-time dedicated and highly motivated Motel General Clerk to be responsible for overseeing and maintaining total administrative and clerical operation of our motel.
Requirements:
· Oversee all operations at the motel including recording, sorting, classifying and filing information.
· Responsible for sorting and sending mails to clients.
· Ensure the cleanliness, organization, and overall appearance of the complex meets company standards and is in proper working order inside and outside.
· Responsible for Photocopying documents and fax as appropriate.
· Able to communicate on phone and mail.
· Transcribing information into computers and proofreading and correcting copy.
· Liaise with customers to provide an overview of services being offered in the Motel.
· Communicate with customers when appropriate and Respond to all guest complaints.
· Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. via mail and fax.
· Fill in for reception duties if applicable.
· Providing friendly and competent customer service.
· Reporting for work in a timely manner when scheduled with regular and consistent attendance.
· Attended to guest complaints, requests, and inquiries.
· Reporting on daily operations
Essential requirements:
· Minimum 3 years’ relevant work experience
· Excellent communication skills including negotiation, problem solving, conflict resolution,
· Fluency in English; knowledge of other languages is a plus.
· Understanding of all hotel management clerical best practices and relevant laws and guidelines
· Excellent customer service skills as well as a business mindset
· Demonstrable aptitude in decision-making and problem-solving
· Reliable with an ability to multi-task and work well under pressure
· Outstanding leadership skills and a great attention to detail
Please do not hesitate to send us your Resume. Only shortlisted candidates will be contacted.
- Date Listed:19/03/2024
- Last Edited:19/04/2024
- Salary Type:Annual Salary Package
- Job Type:Full-time