How To Be An Effective Trainer - Brian Delahaye & Barry J. Smith
Here is the most complete guide to effective training skills available for managers, supervisors and new trainers who need to communicate new knowledge to individuals or groups. This edition gives more practical examples than any other source and provides highly detailed models and explicit tips on conducting sessions, with examples and cases drawn from real-life situations. Complete information is included on how to research, design and implement a training program and how to conduct training